Privacy policy

Who we are

Glasir LLC (“Glasir”, “we”, “us”) is an AI and automation consultancy based in Northern Virginia, Virginia, United States. This policy covers https://www.glasir.quest and the information we handle when you contact us or hire us.

What we collect

We collect two kinds of information, and not much of either.

Information you give us

When you submit the contact form or email us, we receive your name, email address, phone number if you provide one, your company, and whatever you write in the message. We don’t ask for anything else, and you shouldn’t send us sensitive personal data (health records, government identifiers, payment card numbers) through a web form.

Information collected automatically

Our hosting provider records standard technical data when you visit: pages viewed, referring site, approximate region, device and browser type, and the date and time. This is aggregate traffic measurement. We do not use it to build an advertising profile of you, and we don’t sell it.

Why we collect it

• To reply to your enquiry and schedule a call.
• To send you the written summary and any proposal that follows.
• To run and secure the website, and to see which pages are actually read.
• To keep our own business records: invoices, contracts, and correspondence.
• To meet legal, tax, and accounting obligations.

We don’t add you to a marketing list because you filled in the contact form. If we ever start a newsletter, you’ll have to ask for it.

Cookies

This site does not use advertising or cross-site tracking cookies. We use a small amount of local browser storage to remember your light or dark theme preference, which stays on your device and is never sent to us. We don’t run cookie-based or cross-site analytics. You can block storage in your browser settings and the site will still work. It will just forget your theme.

Third parties who process data for us

We keep this list short on purpose. Each of these providers handles data on our instructions, under their own terms:

• Vercel

  Website hosting and delivery, plus basic aggregate traffic measurement. Processes request logs and standard technical data.

• Supabase

  Stores your contact-form submission and our internal business records in a managed database and private file storage. A message you send through the site is kept here.

• Email provider

  Carries our email correspondence with you.

During a client engagement we may also use tools you already own (your CRM, your accounting system, your automation platform) under your credentials and inside your accounts. We’ll tell you which tools are involved before anything runs, and we do not send client data to a public AI model without your written agreement on what may go where.

How long we keep it

• Enquiries that don’t become work: deleted within 24 months.
• Client correspondence and project records: kept for the engagement plus 7 years, to meet tax and contractual record-keeping requirements.
• Website analytics: aggregate, retained no longer than 24 months.
• Client credentials: we don’t store them long-term. Access is granted in your systems and revoked at handover.

Client confidentiality

Anything we see inside your business is confidential. We don’t publish your name, your numbers, or your processes without written permission. When we write about an engagement, it is either anonymised past recognition or approved by you first. Our own signed agreement with you controls if it says something stricter than this page.

Security

The site is served over HTTPS. Access to our systems uses multi-factor authentication, and client system access uses named accounts with the narrowest permissions the work allows. No system is perfectly secure, and we won’t claim otherwise. If a breach affects your data, we will tell you promptly and tell you what we know.

Your rights and requests

Wherever you live, you can ask us to show you what we hold about you, correct it, or delete it. Email natedaniels@glasir.quest and we’ll respond within 30 days. We won’t charge you, and we won’t treat you differently for asking.

Virginia residents have specific rights under the Virginia Consumer Data Protection Act, including access, correction, deletion, portability, and appeal of a refused request. We do not sell personal data, and we don’t use it for targeted advertising or automated decisions about you, so those opt-out rights have nothing to switch off here. If we deny a request, you may appeal by replying to our decision, and you may contact the Virginia Attorney General if you’re unsatisfied.

Children

This is a business site. It isn’t directed at children under 16 and we don’t knowingly collect their information.

Changes to this policy

If we change how we handle data, we’ll update this page and the date at the top. For a change that materially affects existing clients, we’ll email you rather than rely on you noticing.

Contact

Questions about this policy, or a request about your data:

• natedaniels@glasir.quest
• Glasir LLC · Northern Virginia, Virginia, USA